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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Call SERVPRO of Columbus/Starkville for your Commercial Spring Cleaning needs Today!

1/26/2021 (Permalink)

Servpro employees cleaning SERVPRO of Columbus/Starkville love spring cleaning!

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Columbus/Starkville for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (662) 324-3003

Specialty Cleaning Services

SERVPRO of Columbus/Starkville offers cleaning services ranging from cleaning air ducts and HVAC to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

How Extreme Cold an Effect Your Business

1/22/2021 (Permalink)

This year we've seen colder than normal temps in our area and while we might enjoy a break from the heat, you always want to be prepared for those days of extreme cold temperatures. Did you know that your place of business can become damaged due to winter weather and extreme cold, your personal health & the health of your customers are also at risk. Based on a report done by the EPA (Environmental Protection Agency), they estimated that in recent years, U.S. death rates in winter months have been 8 to 12 percent higher than in non-winter months. Much of this increase relates to seasonal changes in behavior and the human body, as well as increased exposure to respiratory diseases. Cold temperatures can also worsen pre-existing medical conditions such as cardiovascular and respiratory diseases. For example, death rates from heart attacks increase as temperatures drop, likely due to the way cold affects blood circulation, blood vessels, and other factors With information like this, you must be aware of what could happen in your business should water damage or fire damage cut off your heat source. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused by long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. We understand that a loss of heat from an emergency can affect your business. If you experience an emergency, know our team is ready to help you get your business back up and running.

Water Damages are More Damaging by the Minute!

1/22/2021 (Permalink)

Flooded living room Call us at SERVPRO of Columbus/Starkville immediately if you have water damage at your home or business. Every second counts!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Columbus/Starkville provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Columbus/Starkville arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (662) 289-7473

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Columbus/Starkville:

SERVPRO of Columbus/Starkville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Fire Restoration Process

1/22/2021 (Permalink)

Fire damage is probably the last thing on your mind, but you may want to move it up on your list of priorities; preparation is the key. The first 48 hours after a fire often makes the difference between ‘restoring’ vs. ‘replacing’ your property and personal belongings. SERVPRO of Columbus/Starkville provides a timely response with mitigation services ranging from fire, smoke and soot removal, to content claims inventory and document restoration.  

Here is a timeline to help ease your mind of what should be done before and after SERVPRO of Columbus/Starkville arrives: 

One Hour

Within one hour from notice of loss, a SERVPRO of Columbus/Starkville professional will contact you to arrange for service. 

Four Hours

Within four hours of loss notification, a SERVPRO of Columbus/Starkville technician will be onsite to start mitigation services. 

Detailed Explanation

A trained and uniformed SERVPRO of Columbus/Starkville employee will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. 

Pretesting

A SERVPRO of Columbus/Starkville employee will begin pretesting for restoration, working from the source of the damage outward. 

Eight Hours

Within eight business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person. 

Cleaning, Restoration, & Deodorization

SERVPRO of Columbus/Starkville will work neatly and efficiently to help you regain control of your property. We then use state-of-the-art restoration techniques to make it “Like it never even happened.” 

Final Walk-through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. SERVPRO of Columbus/Starkville responds quickly, offering a full line of fire cleanup and restoration services to help you return home as soon as possible. Before risking further damage by attempting to clean up the damage on your own, call the fire damage clean up and restoration professionals. Call us, (662)324-3003

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Columbus/Starkville, 662-324-3003]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Water Damage? What to do

1/10/2020 (Permalink)

bathroom sink overflowing Call SERVPRO of Columbus/Starkville - 662-324-3003

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting

  • Wipe excess water from wood furniture after removing lamps and tabletop items

  • Remove and prop up wet upholstery cushions for even drying

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors

Professional Damage Restoration

1/10/2020 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it your self. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

A Typical Water Cleanup

1/10/2020 (Permalink)

When there is a water spill, it is essential to clean the affected area thoroughly, a process which involves various steps. Clean is a relative state, so the steps involved depend on the level of cleanliness that you need to achieve. The three levels of cleanliness are sterile, disinfected and sanitary. For a residential property reaching sanitary condition is usually sufficient because it eliminates any health risks. We have IICRC certified technicians that can clean your property after water loss to achieve the sanitary level of cleanliness. 


Removing any water left standing after the spill is a crucial step during water cleanup. If the water originates from a dirty source such as a faulty appliance, it might contain wastes that might soil, or even stain the contents in the house, if left unaddressed for long. Our SERVPRO technicians handle this by extracting the water within the shortest time possible. We have different types of equipment to match the type of extraction needed. We can use submersible pumps if the pool is over two feet deep or truck-mounted water extractors for lower levels.

After removing the standing water, various soils and debris might be left necessitating various cleaning actions including the use of chemical agents and mechanical processes such as agitating the surfaces. Our SERVPRO technicians use pressure washers or brushes where mechanical action is needed. We also have various professional cleaning agents to remove dyes and other stain-causing materials. We evaluate the material involved to ensure we use the right agent. For instance, we do not use chlorine bleach on wool and silk or when removing stains from rust.

Bad smells are likely to develop after a water spill incident. The causes vary depending on the specifics of the incident. If the water spilled contains debris, such debris might reach concealed spaces causing the bad smells. Even clean water might dissolve or push ordinary debris such as pet wastes into hidden crevices resulting in smells that do not go away even after cleaning is done. Our SERVPRO technicians combat this by deodorizing the affected property. If there is a carpet, we treat both sides with an EPA-registered disinfectant then use a fogger to apply a deodorizing agent. On hard surfaces, we use a mop application.

Downtime means money lost!

1/10/2020 (Permalink)

Here at SERVPRO of Columbus/Starkville, we understand that when a commercial water emergency occurs in your business it is important that the issues are mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO of Columbus/Starkville has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO of Columbus/Starkville works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO  keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened.” and your business is back up and running!

Prepare Now

1/10/2020 (Permalink)

Join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit? Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these life saving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Protect your property during an Ice Storm

1/10/2020 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

What's the Difference?

1/10/2020 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from http://www.floodsafety.noaa.gov/

Facts about Smoke and Soot

1/10/2020 (Permalink)

Smoke and Soot Damage can cause a long-lasting odor in your home

Smoke and soot can cause hidden damage and odor. Our Production Techs are experts when it comes to smoke damage who can accurately assess the extent of the damage to develop a plan of action.   Facts about Smoke and Soot

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 Different Types of Smoke Did you know there are actually different types of smoke? There is what is called wet smoke and dry smoke! Check out the two types below in more detail. Wet Smoke // Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke // Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

 Protein Fire Residue // Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fire Safety for Pets

1/10/2020 (Permalink)

Pets can be considered family, too!

At any given moment, a fire emergency can take place in the Columbus/Starkville area or abroad, and though unexpected; it can be beneficial to already have a plan in place for everyone in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger as well. You can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

Practice Evacuating 

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through. Call us at 662.324.3003.

Home Lightning Strikes happen roughly twice a year!

1/10/2020 (Permalink)

LIghtning hitting home at night Strikes happen an average of twice a year.

Here at SERVPRO of Columbus/Starkville, we can help you with fire damages caused by lightning strikes. When the lightning hits a residence, it travels through the electrical lines to one of the home’s electrical boxes, which can catch fire. These fires can leave severe damage, including smoke damage to your home. SERVPRO of Columbus/Starkville's mitigation team has the ability to do a chem-sponge technique that was used to clean soot off of the walls. In doing this, SERVPRO of Columbus/Starkville can ensure that no fire damage or smoke damage goes untreated. If needed, affected walls in all damaged rooms can be painted after the cleanup is completed and drywall replaced where necessary. Our professional in-house crew use a white-glove treatment on your residence and completed the entire project quickly; from the first contact to completion Here at SERVPRO of Columbus/Starkville we are proud to serve our local residents, especially when the worst happens. Why chose SERVPRO? Because in the event of fire damage or water damages large or small, we’re here to help. Call us SERVPRO of Columbus/Starkville at (662) 324-3003.

Any Time, Any Problem, SERVPRO of Columbus/Starkville is Ready to Help with Restoration Services

1/10/2020 (Permalink)

Why SERVPRO?

With any disaster, cleanup can be a hassle in the Birmingham, AL area. The mess left by floods, fires, or mold is a lot to handle by yourself. At SERVPRO of Columbus/Starkville, we provide emergency cleaning services for any of these problems. Let us help you get your life back to normal after an emergency. Sometimes the most damaging thing from a fire is the smoke and soot that comes with it. Our cleaning professionals will remove any traces and odor left by smoke and soot after a fire. Getting rid of the mess after a fire is a difficult job, and it requires knowledge and experience to be completely successful. The same is true when it comes to removing mold, mildew, and sewage. With our trusted professionals, you can be sure the damage from any disaster will be minimized as much as possible. Cleaning services from SERVPRO of Columbus/Starkville will take care of these messes so you don’t have to! If you’ve already had to deal with the stress of a disaster, let us take the stress out of the cleanup. We are available 24/7 to help with any emergency, at any time. Contact us today, and our professional cleaning services will take care of any emergencies you have. Whether its mold, water, or fire damage, our team at SERVPRO of Columbus/Starkville has the most reliable emergency restoration services. We are available any time, day or night, to help with any problem, and you can trust us to do our best work every time. 

Mold Damage

  • Mold grows when water damage has not been dried properly. If you have had previous water damage and are now seeing fuzzy or wet spots of mold somewhere in your home, call us today. The quicker a mold problem is taken care of by our professional restoration team, the less overall damage you will have to deal with.

Water Damage

  • Immense water damage, like a flood from a burst pipe, always happens when you least expect it. Our emergency restoration services are available 24/7 because these emergencies cannot wait. Immediate action must be taken in order to save your home or business. Our trusted team will respond quickly to clean up the mess and lower the possibility of mold growth.

Fire Damage

  • Fires are destructive, as well as the smoke and soot that comes with them. If these problems aren’t taken care of very quickly, the damage will be severe and permanent. Take action instantly after a fire and call our restoration team. We can fix all of the problems that come after a fire, and we do our best work to return your home or business to normal.

No matter what emergency you’re facing, contact us at SERVPRO of Columbus/Starkville today at (662) 324-3003 and let our emergency restoration services team take care of it!

Getting Rid of Unpleasant Odors in your Home

1/10/2020 (Permalink)

Don’t live a life full of unpleasant smells

Odors from smoke, pets, decomposition or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells. With technicians certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO provides specialized services that can rid your home or business of offensive odors left by smoke, mold or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, we use SERVPRO’s own proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more. Along with our proprietary line of cleaning products SERVPRO of Columbus/Starkville uses various techniques and equipment to treat odors. These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Some of the tools we use include: Ozone Generator: The Ozone Generator is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke and more without the use of chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors. Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process; though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke, as well as biohazard jobs, water damage, crime scene situations, and animal odors. Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold, and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors. Whether you are a building manager who needs an apartment cleaned for the next tenant or homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority. Fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of Columbus/Starkville is here to help make it “Like it never even happened.” Call us, at (662) 324-3003.

Did you know??

1/10/2020 (Permalink)

colorful question marks of all sizes SERVPRO of Columbus/Starkville is always her to help! Call us today at 662-324-3003

SERVPRO is recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide.  Did you know that SERVPRO Franchise Professionals offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners too? 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local professionals at SERVPRO of Columbus/Starkville are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Columbus/Starkville can help turn unsafe environments, into clean, safe homes and offices. 

Fire Extinguisher 101

10/15/2019 (Permalink)

Fire Extinguisher Always be Prepared. SERVPRO of Columbus/Starkville is here to help

Ensuring your home has at least one working fire extinguisher is one of the first steps toward fire preparedness. However, these important tools can come in a variety of styles. Here are a few tips for choosing the right extinguisher for your home.

1.  Consider the Chemical Rating

Many extinguishers include an A, B or C rating to help you know which home fire type it is rated for. The A rating is used for dry combustible materials such as paper or wood, while the B rating indicates effectiveness against flammable liquids. Both of these ratings should have a number after the letter. These numbers indicate the effectiveness level with higher numbers being more effective than lower. The C rating indicates that the extinguisher materials are non-conductive, and may be used in the event of an electrical fire. There is no numeral indicator for C ratings.


2. Look at the Valve Type

There are two types of valves your fire extinguisher may come with. A plastic valve indicates the extinguisher is disposable and will need to be replaced after time or after being used. A metal valve is used for refilling the tank when the pressure gets low over an extended period of time, or after use. Most extinguishers include a gauge to help you determine when a refill may be necessary. 

3. Keep the Size in Mind

Extinguishers can come in a variety of sizes. The size you choose may depend on the location it is intended for. Large extinguishers should be kept in areas where a fire may grow quickly, while small to medium extinguishers are best for quick grab situations. In all cases you should know how to properly use your fire extinguisher and follow proper fire safety protocols.

Whatever type of fire extinguisher you choose, remember to read the instructions for its use. It’s also important to keep your extinguisher in working order by checking the pressure and age readings, and having your extinguisher refilled or replaced when needed.

Keep Fall Fire Free

10/15/2019 (Permalink)

Fall SERVPRO of Columbus/Starkville is here to help 24/7. Call us whatever your fire, mold or water needs may be. 662-324-3003

The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. But the season also brings many fire risks. Plan ahead this season to help ensure it is safe and fire-free.

Decorations

Fall decorations, like dried flowers, leaves and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters. Since these items are dry, they can ignite very easily and spread flames quickly.

Have A Plan

Be sure you have a Fire Preparedness Plan and your family knows what to do if a fire breaks out in your home. Keep emergency exits clear of decorations so nothing blocks escape routes.

Protect your family by teaching your children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.

Ensure your smoke alarms are in working order and that you have an easily accessible fire extinguisher.

Make Halloween Safe

Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabrics. If you are making your costume, choose material that won’t easily ignite if it comes into contact with heat or a flame.

It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn, and out of the way of doorsteps, walkways, and yards.

Be Careful in the Kitchen

With the holidays quickly approaching, your kitchen may be working on overdrive. While cooking, it can be easy to get distracted, especially if you have children. However, kitchens are a high-risk area for household fires, so it’s important to remain watchful.

Never leave food unattended while cooking, especially working with oil. Hot grease can splash and ignite. Keep flammable objects, like washcloths, potholders, and paper towels, away from the stovetop.

If a fire starts in your oven, keep the door closed. Turn it off and wait for the fire to extinguish.

Safely Use Your Fireplace

As the weather turns cold and brisk,fireplaces can bring a warm and inviting atmosphere to any home. However, if fireplaces are not properly cared for, they can lead to an increased fire and smoke risk. Make sure your fireplace is clean and well maintained and never left unattended when lit.

A Typical Water Cleanup

10/15/2019 (Permalink)

When there is a water spill, it is essential to clean the affected area thoroughly, a process which involves various steps. Clean is a relative state, so the steps involved depend on the level of cleanliness that you need to achieve. The three levels of cleanliness are sterile, disinfected and sanitary. For a residential property reaching sanitary condition is usually sufficient because it eliminates any health risks. We have IICRC certified technicians that can clean your property after water loss to achieve the sanitary level of cleanliness. 


Removing any water left standing after the spill is a crucial step during water cleanup. If the water originates from a dirty source such as a faulty appliance, it might contain wastes that might soil, or even stain the contents in the house, if left unaddressed for long. Our SERVPRO technicians handle this by extracting the water within the shortest time possible. We have different types of equipment to match the type of extraction needed. We can use submersible pumps if the pool is over two feet deep or truck-mounted water extractors for lower levels.

After removing the standing water, various soils and debris might be left necessitating various cleaning actions including the use of chemical agents and mechanical processes such as agitating the surfaces. Our SERVPRO technicians use pressure washers or brushes where mechanical action is needed. We also have various professional cleaning agents to remove dyes and other stain-causing materials. We evaluate the material involved to ensure we use the right agent. For instance, we do not use chlorine bleach on wool and silk or when removing stains from rust.

Bad smells are likely to develop after a water spill incident. The causes vary depending on the specifics of the incident. If the water spilled contains debris, such debris might reach concealed spaces causing the bad smells. Even clean water might dissolve or push ordinary debris such as pet wastes into hidden crevices resulting in smells that do not go away even after cleaning is done. Our SERVPRO technicians combat this by deodorizing the affected property. If there is a carpet, we treat both sides with an EPA-registered disinfectant then use a fogger to apply a deodorizing agent. On hard surfaces, we use mop application

How Professional Equipment helps to make water cleanup easier

10/15/2019 (Permalink)

Water cleanup demands the use of appropriate products and equipment to make the job easier and things cleaner. Since we are talking about specialized equipment, it is the role of the technicians to operate the equipment correctly. There are also specific directions that we follow when applying the cleaning products when attending to such situation. All incidents are not the same, so, we select the equipment to use depending on the situation we are facing.


To determine if the structure is dry or not during water cleanup in your home, we use detection devices. In this step, we use moisture sensors, moisture meters, and thermo-hygrometers. Thermo-hygrometers help us to measure the temperature and the relative humidity of the site. The role of moisture sensors is to determine whether there is moisture in materials during the initial stages of the inspection. On the other hand, moisture meters are helpful when we need to determine the exact moisture content in materials.

When our SERVPRO technicians are drying your property using dehumidifiers and air movers, moisture escapes from wet materials and surfaces into the air. As the air absorbs the moisture, it reaches a saturation point where it cannot absorb any additional water vapor. If condensation takes place, then some additional damage is likely to occur. We perform dehumidification to remove the water vapor from the air using dehumidifiers and in the process speed up drying.

We also have appropriate tools to disengage the pad and carpet, separate seams and reinstall the carpet, seams, and pad. The use of safety equipment is equally important since it helps our SERVPRO technicians to avoid injury. For instance, we use gloves, boots, eye protection, and overalls. Our work usually follows the state and local regulations.

Is Your Business Ready For An Emergency?

10/15/2019 (Permalink)

If you own a business and suddenly have a water or fire damage, would you and your employees be prepared?

SERVPRO of Columbus/Starkville offers the ERP: Emergency Ready Profile, a useful tool that can help prepare your business for anything that may happen. The SERVPRO Emergency Ready Profile serves as a quick reference document, detailing important building and contact information. It can be an ideal supplement to any existing emergency preparedness plan. Rather than simply reacting to a disaster, businesses can be proactive by establishing a relationship with a restoration company. SERVPRO of Columbus/Starkville is a leader in fire and water damage response and can help you get your property back in working order.

The SERVPRO Emergency Ready Profile offers the following:

A free assessment of your facility's emergency preparedness.

Secure information in one location that will help you get back into your building following a disaster.

Facility details such as shut off valve locations, priority contact information and identification of the line of command to authorize emergency work to begin

Top Commercial Mold Damage Tips to Remember After a Flood

10/15/2019 (Permalink)

If your home or commercial building recently flooded due to storm damage or some sort of plumbing issues, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your home or business. Mold can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds is properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Flood Water Facts

10/15/2019 (Permalink)

Across the United States though, flooding is one of the most commonly widespread weather-related disasters. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage Though you may have never experienced a flood in the past, there’s no level of security to assure that you will not in the future. Did you know that 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips:

Stay away from floodwaters

If you approach a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.

Driving on a flooded road

turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.

Keep children out of the water

They are curious and often lack judgment about running water or contaminated water.

Always be prepared and ready. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. SERVPRO of Columbus/Starkville is prepared to handle any size disaster. The sooner work begins; the sooner your home or business can return “Like it never even happened.”

Do you have Mold?

10/15/2019 (Permalink)

Microbial growth caused by water leak from hotwater tank SERVPRO of Columbus/Starkville 662-324-3003

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation

Dealing with Mold

10/15/2019 (Permalink)

When there is water in your home, mold can quickly become an issue. It can cause health issues and damage to your property. SERVPRO of Columbus/Starkville has the training, protective gear, and specialized equipment to handle your mold problem.

Call SERVPRO of Columbus/Starkville
The mold cleanup and restoration process begins when you call us. One of our employees will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Assessment
Your property will be carefully inspected for signs of mold using various technologies to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Containment
Different containment procedures will be placed to prevent the spread of mold, like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Columbus/Starkville technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing
The process of mold remediation depends on the amount of mold growth and the type of surface it's on. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary.

Cleaning
SERVPRO of Columbus/Starkville cleans your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings.

Restoration
Depending on the level of mold damage, some building materials may have to be removed. Restoration may involve minor repairs or major repairs such as reconstruction.

Winter Storm Events

10/15/2019 (Permalink)

Winter Weather Basics

A winter storm is an event in which the main types of precipitation are snow, sleet or freezing rain.

Why can winter storms be so dangerous?

Most deaths from winter storms are not directly related to the storm itself.

  • People die in traffic accidents on icy roads.
  • People die of heart attacks while shoveling snow.
  • People die of hypothermia from prolonged exposure to cold.

Everyone is potentially at risk during winter storms. The actual threat to you depends on your specific situation. Recent observations show that:

  • Of injuries related to ice and snow:
    • About 70% occur in automobiles.
    • About 25% are people caught out in the storm.
    • Majority are males over 40 years old.
  • Of injuries related to exposure to cold:
    • 50% are people over 60 years old.
    • Over 75% are males.
    • About 20% occur in the home.
https://www.nssl.noaa.gov/education/svrwx101/winter/

We have had some pretty warm days here in Mississippi the last few weeks but that doesn't mean the cold weather isn't coming. Make sure you take all the precautions to keep your home or business prepared for the cold days and nights. Call us if you need us! 662-324-3003

Power Outage

11/1/2018 (Permalink)

SERVPRO of Columbus / Starkville Storm Damage News And Updates

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

https://www.ready.gov/power-outages

It's the water you don't see (Part One)

11/1/2018 (Permalink)

SERVPRO of Columbus / Starkville Water Damage News And Updates

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Columbus/Starkville have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Columbus/Starkville will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Columbus/Starkville:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Columbus/Starkville to monitor the drying process.

It's the water you don't see (Part Two)

11/1/2018 (Permalink)

SERVPRO of Columbus / Starkville Water Damage News And Updates

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Columbus/Starkville can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Columbus/Starkville has the training and equipment to make it “Like it never even happened.”

What to do until help arrives:

11/1/2018 (Permalink)

SERVPRO of Columbus / Starkville Fire Damage News And Updates

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your local SERVPRO of Columbus/Starkville arrives. The following tips may help reduce damage and increase chances of a successful restoration.

DO:

-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

-Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork. n Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

-If electricity is off, empty freezer/ refrigerator completely and prop doors open to help prevent odor.

-Wipe soot from chrome kitchen/ bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

-If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

-Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

Did you know that SERVPRO helps businesses too?

8/27/2018 (Permalink)

After a water emergency strikes in a commercial building, you own your immediate concerns involve both personal losses along with the added stress and responsibility to get all of your tenants back in business or living comfortably in your units again. SERVPRO offers the resources locally and on a national level to rehabilitate even a complex commercial water damage scenario. We exceed your needs both to repair your property and also to restore the trust the companies and individuals have invested in your professional commercial management.

Although burst pipes or a roof leak may start in a confined area of your office building, apartment complex or warehouse space, the resultant flood and seepage of water can spread far from the original breach. Many if not all of the businesses or residents renting from you are in peril of losing personal and professional property as well as their means to make a living if you do not take immediate steps to solve your commercial water damage. Even if the water overflow can be traced to the negligence of a tenant, you as the owner are charged with the task of protecting your building and fixtures and ensuring that all those who live in or operate a business within your commercial property have the use and quiet enjoyment of their leased premises quickly restored.

SERVPRO understands how important it is to limit the downtime of your and your tenants’ business operations. We make every effort to clean and dry the structure quickly, staging the restoration process with an eye to reestablishing business operations even before the entire remediation is accomplished, if appropriate and safe. Preventing secondary damage from contaminated water is a major goal, made more attainable if we are involved as soon as possible in the process. Our services for you and your tenants can also include a pack out and detailed inventory of documents soaked by the water. We follow up with our state of the art procedures for saving and drying paperwork, books, pictures and other crucial work products you and your lessees may have feared would be lost due to the water infiltration.

If your commercial property has suffered water damage, call SERVPRO of Columbus / Starkville immediately at 662-324-3003. Our technicians are eager to return you and your renters to business as swiftly as possible.

To Clean or Not To Clean?

8/27/2018 (Permalink)

Indoor air can get polluted with dust, allergens, and other small particles. If you are concerned about your indoor air quality, you might benefit from having your air ducts cleaned. Having your air ducts professionally cleaned may make a difference in the overall quality of your indoor air. And, cleaning your air ducts may also help your HVAC system function more efficiently.

When it comes to air duct cleaning, homeowners often have many questions. Here are a few of the most common:

Does a professional air duct cleaning really make a difference?                    
A professional air duct cleaning can benefit you in more than one way. First, the cleaning will remove dust, debris and other pollutants from your air duct system. This can be beneficial to anyone living in the home who suffers from allergies, has breathing problems, or is sensitive to pollutants. Second, clean air ducts can result in a more efficient HVAC system. When your home’s ventilation system is clean, it can function more efficiently – which may ultimately save you money on your monthly energy bill.


How often should I have my air ducts cleaned?
Unless you are in the midst of a home renovation project or you live in an area with extremely high pollution, you should not need to clean your air ducts more than once a year. In fact, after your air ducts are professionally cleaned, you may not need another thorough cleaning for several years. For advice on how often you should have your air ducts cleaned, make sure to ask your air conditioner repair company. If the air conditioner company does not offer air duct cleaning services, they should be able to provide you with the name of a reputable company to call.


Can I clean the air ducts in my home myself?
Many homeowners wonder if they can clean their home’s air ducts with their own vacuum cleaner. In reality, it is practically impossible to clean an air duct system with a regular vacuum. Air duct cleaning companies use special equipment that is designed to specifically clean air ducts. As a homeowner, one of the best things you can do to prevent pollutants from infiltrating your air ducts is regularly change your HVAC system’s air filters.

Is a professional air duct cleaning expensive?
The cost of air duct cleaning services varies. Factors that are taken into consideration when an air duct cleaning company provides you with a quote include the number of air ducts in your home, the age of your home, the length of time since the air ducts were last cleaned, the current condition of the air ducts, and more. 

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Columbus / Starkville today at 662-324-3003.

WHAT IS MOLD AND WHY DOES IT SMELL MUSTY?

8/27/2018 (Permalink)

You may not learn about the mold problem in your building until you hear complaints about the irritating musty odor. Some people think that the smell actually comes from tiny particles of mold in the air or from mold spores. Neither are true. Odors from molds are caused by mycotoxins, which are gases released during the digestive process of some molds. 

What Is Mold

Molds are fungi, just like mushrooms. Some scientists think the mycotoxin production from certain types of molds is actually an adaptation developed to protect the molds from animals and insects. Nobody is sure how many varieties of mold live on our planet because they are so abundant, living wherever oxygen and moisture are found, especially here in the humid South. Since molds exist abundantly in our environment, it's just about impossible to keep them out. Here are a few ways the spores can enter a building:

• On pets and clothing
• Through windows and doors
• Via cooling, ventilation, and heating systems

The problem is when mold spores land in a hospitable environment, one with organic material, moisture, and oxygen. That is when the mold begins to grow and form colonies. As it grows, it consumes organic material as food, producing that familiar musty smell.

How Can You Prevent Mold?

The best way to prevent molds is to make sure you are not providing a welcome environment for their growth and development. You can manage your building's environment by reducing humidity with ventilation systems and dehumidifiers, fixing leaky areas from pipes or roofing, and proper remediation of water damage. 

When you do follow that musty odor to the source and discover mold in your building, at least you can count on professional mold remediation specialists at SERVPRO of Columbus / Starkville to clean up the problem. During the cleaning process, professionals use HEPA air filtration equipment and containment procedures to reduce further spread of mold spores inside your building. This cleanup process will prevent mycotoxin production, making the environment more hospitable to your human building occupants again.

THUNDERSTORM SAFETY TIPS

8/27/2018 (Permalink)

Thunderstorms are common here in the South, and can oftentimes become very severe with strong winds, lightning, tornadoes, hail, and flash flooding. It is important to be prepared before these storms happen to protect yourself and your family. You should take a few precautions in order to keep you and your family safe. 

Before a Thunderstorm: 

  • Familiarize yourself with the terms that are used to identify a thunderstorm hazard, including understanding the difference between a severe thunderstorm watch and a severe thunderstorm warning.
    A severe thunderstorm watch means there is the potential for severe thunderstorms (damaging winds/large hail) to impact your area within the next 6 hours.
    A severe thunderstorm warning means a severe thunderstorm is occurring or will likely occur soon. If you are advised to take shelter, do so immediately.
    Note, a severe thunderstorm refers to a thunderstorm producing winds of 58 mph or greater, 1-inch (quarter) sized hail or larger, and/or a tornado. Although lightning can be deadly, severe thunderstorm watches and warnings are not issued specifically for lightning.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a thunderstorm.
  • Know your lightning safety rules. For example, if you hear thunder or see lightning, go indoors. Stay indoors for at least 30 minutes after hearing the last clap of thunder.
  • If thunderstorms are expected in your area, postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage. 
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.

During a Thunderstorm: 

  • If there is a thunderstorm in the area, go quickly inside a home, building, or hard top automobile, if possible.
  • If shelter is not available, go to the lowest area nearby.
  • If on open water, get to land and shelter immediately.
  • Listen to a battery-operated NOAA Weather Radio or radio for the latest updates.
  • Avoid taking a shower or a bath during a thunderstorm. Plumbing and bathroom fixtures can conduct electricity.
  • Do not use electrical items such as computers or television sets as power surges from lightning can cause serious damage.
  • A corded telephone should only be used in an emergency, but cordless phones and cell phones are safe to use.

Things to avoid include:

  • Tall or isolated trees or other tall objects
    Hilltops, open fields, the beach, a pool, a boat on the water, isolated sheds or other small structures in open areas.
    Anything metal — wires, metal fences, tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.

After a Thunderstorm, remember to: 

  • Never drive through a flooded roadway. Turn around, don’t drown!
  • Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of thunderstorms.
  • Stay away from downed power lines and report them immediately to your local power company.

If your home or business is damaged by a storm, please contact SERVPRO of Columbus / Starkville.  Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Storm Damage Restoration Process

8/27/2018 (Permalink)

Violent weather such as storm damage can wreak havoc on buildings as well as vegetation. Wind damage can be a hazard to the structure of a building, by loosening the shingles or tiles on the roof. This can cause moisture such as rain and snow to infiltrate into the protective surface of the roof, which will result in the wood swelling and later on disintegration and becoming moldy. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down, this is why having SERVPRO to help this type of emergency is a good option.

Here are some of the activities you can expect from the SERVPRO professionals.

  • Whether it is a business or residence, SERVPRO of Columbus / Starkville will come to your property and our trained experts will do a thorough examination of the interior and exterior of your building. This will help us discover the level of the damage. In many cases, SERVPRO will discuss the restoration plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment that we will use. In the case of flooding, we will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate dehumidifiers and air movers so mold and mildew do not have a chance to make matters worse. Using customized cleaners, we will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors. If you've recently suffered from storm damage and are looking for storm damage repair or water damage cleanup, contact the specialists at SERVPRO of Columbus / Starkville at 662-324-3003 today to help reinstate your home.  

Fixture Wear Can Lead To Water Damage In Your Home

8/27/2018 (Permalink)

 Properties Often Suffer Water Problems from Failed Plumbing

While there are countless ways that water can negatively impact your home, few people tend to think of something as simple as a broken fixture. Something as fundamental as a broken faucet or connection to the plumbing underneath a sink or leading to a shower could result in damages. These kinds of problems that are out of their line of sight are out of mind until a problem appears.
  
By the time that these fixtures fail in your home, any number of water damages could result. Even a fast reaction time on your part to cut the water supply could still impact all of the rooms adjacent to the walls housing the plumbing. Even if you are not aware of where exactly the leak has occurred, you can trust that the experienced professionals at SERVPRO of Columbus / Starkville, can identify the problem as well as how to restore the damage that it caused.  
  
Our SERVPRO technicians arrive at your home get to work immediately on assessing the full scope of the damage and the equipment that we need to fix the problem you face. Extraction is often a large part of this process, especially in areas where substantial water damage has occurred. While hard flooring surfaces are ideal for using our wet-vacs and portable pumps, sometimes specialized equipment like weighted extractors are necessary for carpeted areas that get impacted by the spread of the water.  
  
Drying the area is a critical step for our SERVPRO technicians. While air movers and dehumidification equipment work to remove the moisture from open areas that got affected, our system moves air through the wall cavity where the plumbing problem has gotten repaired to eliminate any lingering dampness or moisture in these areas. This process also helps to prevent dormant mold spores from developing into significant and damaging colonies.
  
There are plenty of ways that water and the resulting damage can affect your home, but no matter the reason, having the right team of professionals can make all the difference in how smoothly the restoration goes. Trust our experienced team at SERVPRO of Columbus / Starkville to help you with any water damage effects your home faces. We are available 24/7 by calling (662) 324-3003.

Opt for Professional Water Removal

8/27/2018 (Permalink)

SERVPRO has equipment available to remove water from your home

When a homeowner experiences a water disaster, the list of tasks necessary to return the property to before loss condition can be long. Prioritizing projects include deciding to hire professional help for some of the jobs. Water removal requires specialized equipment, the operation of which is best managed by certified and seasoned technicians. Partner with our veteran water extraction crews for fast and efficient results. 

When a pipe breaks or an appliance malfunctions, water removal is job one in your dwelling. Vast quantities of water can fill the room where the accident occurred over even a brief period, and migrate to other areas of your house. Ridding your property of the water relies on access to a fleet of powerful high-efficiency water pumps and extractors, rarely owned by or available to the average homeowner. Each of our service vehicles contains submersible pumps and wanded wet vacuums ready for use immediately after our production managers assess your emergency. We can start the removal process even if your power is temporarily unavailable. 

Because excess water by its nature moves throughout your home after a plumbing or appliance fail, effective removal compels a thorough inspection for hidden caches of moisture. The SERVPRO water removal crews we dispatch are familiar with precision moisture measurement tools and advanced scanning technologies that locate water wherever it collected. Finding all the moisture stemming from the accident is crucial as water left to soak into structures and personal possessions leads to secondary damage such as mold growth and permanent ruin to the building materials and contents involved. 

Although in theory you may feel up to the challenge of removing water on your own, the fact is our trained and experienced crews have the advantage of the speed of many hands and the confidence built on repetition and training. After only 24 to 48 hours, lingering moisture can support a burgeoning microbial outbreak. Materials like drywall crumble and hardwood swell and buckle. SERVPRO involvement provides you with the appropriate scaled response to ensure the water exits your home before irreparable damage occurs. 

SERVPRO of Columbus / Starkville prepares our water removal crews for speedy and professional outcomes when responding to your emergency. Call us at (662) 324-3003 to schedule an assessment and institution of a comprehensive water removal plan. We answer 24/7, every day of the year.

Fire Preparedness

8/23/2018 (Permalink)

Fires at your home or business can be a very difficult and stressful experience. In most cases the fire starts without notice. Each year more than 2,500 people die and 12,600 are injured in home fires in the United States. This number could drop significantly if we would prepare for the worst and hope for the best. A big problem that we see, is that the average person has the attitude that it will never happen to them. Which is the worst attitude to have when it comes to any form of disaster. Here at SERVPRO of Columbus / Starkville we urge the people in our community to prep homes and businesses for any types of unannounced disasters, especially fires. They come on quickly, with hardly any warning and can destroy everything if not properly put out by your local fire department. Here at SERVPRO of Columbus / Starkville we strive to make it "Like it never even happened."    

Smoke and Soot

8/23/2018 (Permalink)

You've just suffered a fire and you decide you want to save a few bucks on the restoration process and handle the cleanup yourself. Smoke and soot are a reminder of the disastrous fire that took its toll on your home. Left over smoke and soot following a fire can be unsightly and foul smelling. Fire damage can linger for years unless properly addressed and restored correctly. Adequate safety equipment is essential in reducing possible dangers to smoke and soot exposure and other health related issues resulting from the firefighting efforts. Proper ventilation is also necessary to protect and restore indoor air quality following a fire. HEPA filtration can absorb toxic air flow in the house and is used to preserve air quality as well. If you have any concerns or questions, we urge you to contact your local SERVPRO of Columbus / Starkville, where the experts and professionals can assist you with any type of destruction, including smoke and fire damage. It’s a pledge that SERVPRO makes to its community.  

Got Mold?

8/23/2018 (Permalink)

Homeowners that detect mold in their dwellings can seek help from a qualified remediation professional. It can be confusing as to which removal method is best for their homes. Let SERVPRO of Columbus / Starkville worry about that. Remediation efforts differ when it comes to the affected surfaces. Mold found on porous materials, such as dry wall, carpet and insulation, must be remediated through the complete removal of these materials. These porous materials must be properly disposed of in order to ensure complete mold spore removal. However, nonporous or semi porous materials, such as concrete or hardwoods, can remain in the home to be properly sanitized depending on their level of damage. The professionals at SERVPRO of Columbus / Starkville are trained to handle mold remediation and are always willing to check the mold situation before remediation begins. 

SERVICE RESPONSE GUIDELINES

6/12/2018 (Permalink)

Have you heard of SERVPRO's Response Guidelines?

Within ONE hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service.

Within FOUR hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.

Within EIGHT business hours of on-site arrival, a verbal briefing of the scope will be communicated to you by a SERVPRO Franchise Professional.

What can SERVPRO Franchise Professionals do for you?

  • Fire smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet Cleaning
  • Stain Removal, Stain Resistance Applications
  • Odor Deodorization
  • Upholstery 

SERVPRO is faster to any disaster because of these guidelines.

Severe Weather Tips

5/22/2018 (Permalink)

SERVPRO of Columbus/Starkville Storm Damage News And Updates

Check out www.redcross.org for more information!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

DOWNLOAD EMERGENCY People should download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

Mold Safety Tips

5/22/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Columbus/Starkville for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Indoor Air Quality

5/22/2018 (Permalink)

Air Duct Cleaning, HVAC Cleaning | SERVPRO Industries, Inc.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO Franchise Professionals will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For Immediate Service, Call SERVPRO

5/22/2018 (Permalink)

SERVPRO of Columbus/Starkville provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration

     •  Commercial Fire Damage Restoration

Know the Fact about Business Fires

5/22/2018 (Permalink)

Let SERVPRO start your Emergency Ready Profile for your business today.

According to the US Small Business Administration, as many as one in four businesses that suffer some kind of major disaster do not reopen afterward.  It's true, overcoming a major loss is extremely difficult, but with the right restoration company and team on your side, working hand-in-hand with your insurance company, the chance of your company surviving is pretty high!

Depending on the size of the fire, and the amount of damage, some businesses that have come to SERVPRO for help have reopened just days after the fire happened.  Thanks to innovations in the smoke odor removal, fire damage restoration and cleaning in general, it is possible for crews to start work nearly immediately after the fire department clears the scene, and have things back up and running in no time.  Although, again, that all depends on the severity of the fire.  But no matter the severity, recovery is possible!

IICRC - Water Damage

5/18/2018 (Permalink)

Penetrating moisture meter

Water damage can be deceptive.  Water penetrates into structural cavities creating trapped pockets of saturation.  the detection of water in these areas can often only be discovered with sophisticated moisture detection meters.  Undetected moisture will continue to cause damage.  this damage, at a minimum will cause odors.  Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions.  Through response and the careful monitoring of water damage, mold and other health issues can be prevented.  If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

{Information via IICRC.org}

Why use a professional?

5/18/2018 (Permalink)

I hear this a lot from consumers...I got the water mopped up, I think it have it under control.  Well this is what IICRC has to say  "Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required."

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

You Can Control Mold

5/18/2018 (Permalink)

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

 If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water.

 Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

 If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear non-porous gloves and protective eye wear.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types.
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.

 www.cdc.gov

First Responders

5/18/2018 (Permalink)

We had to opportunity to partner with a local State Farm insurance agency and take time out to say a big thank you to the First Responders in Philadelphia Mississippi.   We had a cookout where we had hamburgers, sausage dogs and all the trimmings.  We could not have planned a better day for the event, mid 70’s temperature and not a cloud in the sky.   It was good to see all the local responders coming out and enjoy the food, sunshine and great conversation.  We had a great turn out and there was representation from the Philadelphia Police Department, Neshoba County Sheriff's Department, Choctaw Police Department, we had several city and Volunteer firemen along with several Emergency Medical Technicians drop in for the event.  While  we can truly never repay them for what they do on a day to day basis, we do want again to say Thank You for all you do for the community. 

American Red Cross Home Fire Campaign

5/18/2018 (Permalink)

Each year, the Red Cross responds to nearly 64,000 disasters, the vast majority of which are home fires. So we set a goal to reduce fire-related deaths and injuries in the US by 25%.

On average:

  • 7 people die every day from a home fire, most impacting children and the elderly
  • 36 people suffer injuries as a result of home fires every day
  • Over $7 billion in property damage occurs every year

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. The American Red Cross wants to improve the odds and save lives- that’s why we launched our Home Fire Campaign in 2014.

A critical part of the campaign is Sound the Alarm, a series of home fire safety and smoke alarm installation events across the country. Together with fire departments and other community partners, Red Cross volunteers:

  • Canvass at-risk neighborhoods
  • Install free smoke alarms
  • Replace batteries in existing alarms
  • Provide fire prevention and safety education

 

In just three years, our home visits have accomplished so much, including the installation of more than 1 million smoke alarms and preparing more than 1 million people against home fires.

Join us April 28 through May 13 on a Sound the Alarm home visit in your community, where teams of volunteers will be installing 100,000 free smoke alarms in more than 100 cities across the U.S. Together, we can save lives!

Check out www.redcross.org/sound-the-alarm for more information and how to help in YOUR community!!

Thoughts on Fire Damage

5/18/2018 (Permalink)

When smoke and flames consume a residence, trying to pick up the pieces and return to a normal life may seem impossible.   Fire damage restoration is an important first step in the process of rebuilding the structure and making it a livable space once again. The process of remediation after this kind of loss is time-sensitive and involves a number of steps. Finding a professional organization to perform this process can lessen stress, on the body and mind as well as financially, and help property owners return to the home that they love. A professional fire damage restoration team follows a number of steps in achieving the goal of returning the affected property to its former state. Proper cleaning of the structure itself, proper cleaning of your contents as well as properly cleaning your air conditioning unit will ensure that your home will be smoke free and you can get back to normal.

Fire Safety During the Holiday

5/18/2018 (Permalink)

Holiday Hazards: Fire, Lights, and Christmas Trees

It's that time of year again. And while we are wasting no time ensuring that our homes are filled with joy and holiday spirit, all that optimism can make it easy for us to forget about the potential dangers that come along with the festivities.

Holiday Hazards: Fire, Lights, and Christmas Trees

Here are some safety tips that you can follow to prevent or reduce the risk of fire hazards this holiday season.

Candles

  • Place all candles in non-tip candle holders
  • Keep all lit candles away from the curtains, the Christmas tree, and out of the reach of children and pets
  • Never leave lit candles unattended, and be sure to snuff each of them out before going to bed

Fireplaces

  • Always use a secure screen to contain sparks and embers
  • Never leave a lit fireplace unattended

Other Fire Safety Tips

  • Never leave cooking food unattended
  • Do not overload electrical circuits
  • Keep a working fire extinguisher close at hand
  • Install smoke detectors and carbon monoxide detectors throughout your home 
  • Test both of these detectors monthly, and replace their batteries at least twice a year

KHS Honor Roll Luncheon

5/18/2018 (Permalink)

Proud of our Students.

SERVPRO of Columbus/Starkville sponsored the Honor Roll Luncheon for Kosciusko High School.  All "A" and "B" honor roll students get an afternoon of fun and food for their accomplishments.  We had a blast with them and a "BIG" thank you to Big Daddy for grilling.

Running a business can be a challenge, but the best way to make an impact with your business is to first make an impact in the community you serve.

To make your business vital to your town, try these seven ways of getting involved:

1)Serve on a Community Board, 2)Volunteer, 3)Build Partnerships, 4)Donate, 5)Participate in Community Events, 6)Plan and Host Events, 7)Promotions Giveaways and Contests.

Following these seven tips will lead your business in the direction of being valuable and relevant to your community. And when you are able to demonstrates these values publicly (whether it’s offline or online), the benefits are clear.

VA Tailgating

5/18/2018 (Permalink)

Veterans from the Kosciusko Facility enjoying a day of tailgating.

SERVPRO of Columbus/Starkville brings football to our local Veterans Home.  Tents, football players, cheerleaders and band are all onsite to help the Hero's of our country celebrate.  On October 14, 2016 we had our 2nd annual VA Tailgating.  Everyone had a great time and we can't wait til next year.  

The people of the United States have a tradition that those who served our country in the armed forces, especially in time of war, shall receive consideration and care when they are in need.  The Mississippi Veterans Affairs Board is extending this special kind of care through a partnership with the VA. 

We salute these efforts and hope our event helps, even if in a small way, to honor and support our Veterans.

Quick Response Could Save Time and Money

5/18/2018 (Permalink)

When a flood hits your home, there is not much time to collect yourself, let alone start to mitigate damages.  However, if you can manage to get things in motion quickly, you may be able to reduce expenses and repair times associated with flood damage to your residence.  When a flood hits, try your best to follow these points of advice to minimize property damage and headache in the ensuing days and weeks.

Get Things Higher Up Before the Storm - You may want to spend some time in the hours before it hits moving your belongings to higher ground.  Floods don't often reach higher than a few feet in the home, and you should be able to keep most of your belongings safe by taking them to higher floors or placing them on counter-tops and secure tables.  Be careful not to place too much trust in a feeble table, however, as it may buckle or overturn as sweeping floodwaters overtake it.

Keep Doors and Windows Sealed

Call a Certified Mitigation Company

Damage from Mold Colonies is Minimized by SERVPRO Remedy

5/18/2018 (Permalink)

Mold damage can be notoriously difficult to remedy.  Trying to clean the damage by yourself can worsen the situation and can even cause the mod to spread to unaffected areas.  Restoration experts have the necessary safety and cleaning equipment to get the job done safely and efficiently.  Understanding the basics of mold damage to your home can help you prepare better if you spot some early signed of the damage.  

Unfortunately mold spores are everywhere and eliminating them entirely isn't possible.  However, it is possible to prevent conditions that promote their germination and growth.  One of the most important factors promoting growth is moisture.  Eliminating moisture from your house is your best defense.

The mold damage restoration process is a job for the experts and should not be treated as a DIY project.  SERVPRO technicians can help you remediate the problem safely and efficiently.

MSU IDay

5/8/2018 (Permalink)

SERVPRO of Columbus/Starkville had the opportunity to be a sponsor the 31st annual iDay at Mississippi State University hosted by the Risk Management and Insurance Program at MSU. They had 2 days of continuing education classes which were great. They also offered a tour of the Newly renovated Dudy Noble Baseball field so we could be some of the first to see some of its new amenities followed by a barbecue dinner at the Bryan building. They also hosted a Golf Tournament on the beautiful Old Waverly course in West Point which is always first class. The event drew insurance professionals from all over the southeast, almost six hundred from over fifteen states. They featured several key note speakers from across the industry covering everything from health care to distracted driving and everything in between.  They also featured two local speakers that drew a good crowd, Neil Price, voice of the bulldogs and Joe Moorhead, Mississippi State's new Head Football coach.  The best speaker personally to me was Kevin Elko, spoke about how to achieve greatness in work and life. He was a great speaker and I'll leave you with one of his quotes, "all great people do one thing, they finish what they start."

SERVPRO Franchise Professionals

5/3/2018 (Permalink)

At SERVPRO of Columbus/Starkville we want to make sure your home and/or business is handled properly and with the utmost care, making sure you the customer has a positive experience, so our employees are trained to better assist you!  

SERVPRO Franchise Professionals are trained to safely clean and restore your home, utilizing the following procedures:

-Dispose of refuse

- Utilize advanced drying and monitoring equipment.

-Apply necessary treatments.

-Inspect carpet pad/carpet and provide service.

-Move and block furniture and contents.

-Perform emergency water extraction on carpet or hard services

-Survey the extent of damage and inspect the premise for hidden moisture.

-Measure temperature and humidity for drying analysis. 

-Identify the source/type of water

-Update the insurance company on your behalf if needed

UNOCCUPIED HOMES

4/1/2018 (Permalink)

The month of January brought in two weather fronts that brought us some of the coldest weather for longer than we had seen in while.  The first one was early in the month, just after the first of the year and the second came close to the middle of the month.  We all try to prepare for the below freezing temps but the timing in which these came caught a lot of people were still out of town.  A lot of the homes we worked in that were severely affected were unoccupied over the holidays.  Water ran from frozen lines in some homes for up to 5 days in some cases, maybe more some homes the owners were unsure exactly when the burst occurred.  As a home owner, if you know these weather conditions are coming and you have already left town, always have a plan, leave a key for someone so they can periodically check in or even hire a house sitter.  This one simple move could save you thousands. 

Storm 2018 Freeze

3/27/2018 (Permalink)

If I had to sum up my first storm experience in two words, the words that come to mind first are fast and furious. That is exactly how I would describe it. With this being my first year with SERVPRO and my first storm experience, I’ll admit, it was a little overwhelming at first. It is easy to get overwhelmed in a situation where you are getting so many jobs in such a small window. If it would not have been for my training and for the advice handed down to me by those who had been through it before, I would have been in way over my head. Personally, I believe, without a doubt, that a person learns best when that person does not have a choice but to learn. The training videos do help, but videos can not prepare you for the speedy, nonstop process of a storm. You learn to organize and plan better, because you simply do not have a choice. My first storm experience hit me unexpectedly and was full speed ahead, and for that, I am grateful, because it made me understand how important teamwork actually is. I look forward to learning and growing in areas where we, as a company, can improve to better prepare ourself for the next storm.

Mold Remediation

2/21/2018 (Permalink)

SERVPRO of Columbus/Starkville offers mold remediation and restoration; we have the training, equipment and expertise to better assist you.

 I spoke with our Mold and Biohazard Manager to ask him some questions about how this process works.

 It is preferred that you have an Industrial Hygienist protocol done.

 What is that?

 This is a process where air sampling and affected areas are tested to provide a detailed remediation and restoration protocol for SERVPRO of Columbus/Starkville to follow. There is also a post-test that will take place once we are finished to confirm clearance.

 Every time our team handles a mold job, we are required to wear the appropriate PPE (Personal Protective Equipment) which includes items such as coveralls and respirators.

 SERVPRO of Columbus/Starkville will make sure to keep anything deemed salvageable; we go above and beyond to ensure restoration before removal.  Unfortunately, in most situations there is some tear out involved to remove affected areas such as drywall, flooring, and/or furniture.

 During the mold remediation process a HEPA vacuum is used, HEPA filters are designed to capture particles as small as mold spores and to ensure that they do not get reintroduced. Our mold experts use “negative air” containment, which is created by positioning negative air machines to introduce clean air into the affected area and push contaminated air outside the home.

 You want to consider getting your HVAC cleaned as well, the mold spores can collect there and be dispersed throughout the home.

 Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. If you have any questions, give us a call today; 662-324-3003.

Can you recreate your home?

11/16/2017 (Permalink)

Fire Damage- we hope it never happens to you, but unfortunately it does.   Fire destroys approximately 1 in 3000 homes.  1 in about 309 homeowners sustains some kind of fire damage over the course of their life.  So if your home was to catch fire, are you prepared?  ‘Sure’ you said, ‘well I have insurance,’ as most of us do and we know our local and friendly insurance agent will be there to help us when the need arises.  Can you ‘recreate’ your home, basically account for what was there- both structural and personal contents.  On the structure side, generally this is easy to do.  Some homeowners are lucky enough to still have house plans, if not you would simply need to measure and create a simple floor plan from the remaining structure.   Now what about my personal belongings?  It will be easy to remember the easy stuff like a 55” flat screen, kitchen table that seats 6 and a sleigh bed that was my grandparents.  But what about all the little things?  The complete set of John Grisham books I have collected, that expensive pottery piece I bought on vacation, the 2 Christmas trees in the attic and all the decorations, etc.  It can be overwhelming what you can lose.   How will I be able to remember all that stuff?  You can’t, no one can- it’s just too much.  What you can do is build a virtual tour of your home.  You can go room to room and take photos of each wall, list them and save wherever you like in the cloud- but of course make sure it’s stored safe and secure.   You can also do this with things like your jewelry box/cabinet, gun cabinet or safe and any other area you feel is important to you.  This will help you considerably when you are dealing with your losses and will be a huge help when working with your insurance.  Your insurance adjuster or Restoration Company can be of service to you for both or either of these services.

And we have a winner!!

11/15/2017 (Permalink)

Here in the south, we love our college football, especially in Starkville, home of the Mississippi State Bulldogs.  Last Saturday, Mississippi State’s football program, ranked number 16 in the country, was hosting number 1, Alabama.  We were able to give a couple tickets away for two lucky fans to go see this great match up.  We did a Facebook give away and Tony & Sherry Hays of Eupora Mississippi were the winners of our give away.  Tony and Sherry were both very excited to be able to get to go see such a high profile game.  While visiting with Tony, he told me that “this was the perfect game for them to be able to go see.”  It turns out that they are a house divided, I will not say which one pulls for which side, but Tony ensured me that they were really looking forward to the game.  Tony, again congratulations and we hope you had a great time!

Don’t let a water leak damage your home!

11/3/2017 (Permalink)

There are several things you as a home owner you can do to prevent water damage from happening to you. Here are a few examples of some simple things you can do to reduce your risk.

** Be careful where you plant

Some plants and trees, like weeping willows and elm trees, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

**  Keep an eye on your water bill

With the majority of your water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere

** Upgrade supply line hoses

Old, brittle or leaky hoses are among the most frequent causes of water loss for home owners. Checking or replacing the supply lines on your sink, toilets and appliances can potentially save you a lot of time, money and headache.  Replace yours every five years or so and you might avoid a mess and very expensive damage to your home.

** Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it.

Storm Thoughts

11/3/2017 (Permalink)

I recently had the opportunity to travel to a flood zone and work for and meet some great people. This area had flood waters higher than they had experienced in years.  There were families that were land locked and could not leave, some houses were underwater completely.  There were others that were affected in different ways such as sewage backups and drainage systems that failed due to such a large volume of water.  But even in the midst of all the chaos, business interruptions and displacements, the customers were so nice and welcoming to all of us.  The restaurants, hotels, service stations we visited while in the area were thanking us as well for what we were doing in the area helping get others homes back in order.  There were other franchises in the area from out of state that I had the chance to speak with and they shared the same sentiment.  It’s great to be able to work for a company that can have this kind of positive impact in a community where customer can feel comfortable knowing we have their best interest in mind. 

What do I do??

6/5/2017 (Permalink)

One of the most common questions during a water damage is “what do I need to do until help arrives?”  Here a few Do’s and Don’ts when it comes to water damage.

Do’s:

  • Contact your local restoration company as soon as possible
  • Remove as much excess water as possible by shop vacuum, mopping or blotting
  • Wipe excess water from around wood furniture after removal of lamps and table top items
  • Remove and prop up wet upholstery items such as cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • In the summer, turn on HVAC unit to maximize drying
  • Remove colored rugs from wall to wall carpeting areas to minimize staining
  • Pick up loose items, such as toys and clothes,  to allow maximum air to reach the wet areas

Don’ts:

  • Leave fabrics wet in place, dry them as soon as possible
  • Hang furs and leather goods to dry separately at room temperature
  • Leave books, magazines or other colored items on wet floors
  • Use your household vacuum to remove water
  • Use TV’s or other household appliances while standing on wet floors
  • Turn on ceiling fans to help with drying if the ceiling has been wet
  • Keep out of rooms where ceilings are sagging from retained water

Heavy Rains caused my mold

4/28/2017 (Permalink)

Heavy Rains caused my mold?

We recently were asked to look at a house that they suspected had mold underneath, in the crawlspace.  Our team looked at the job and verified that mold was present and that we should get it cleaned.  Let me take a few minutes and talk about what happened in this particular situation.  Mold will occur when areas are damp and have minimal air flow.  This house had been built for years and had never had this problem before so why now?  The answer, surrounding conditions had changed.  There was an apartment complex that was built recently behind this customer’s home.  The additional dirt work that was done, along with the addition of parking lots added some additional water flow to this home owner’s property.  Even though the home had been built for years, the current drainage around the home was not quite enough to allow for proper drainage.  This allowed the water to get under the home and sit allowing the mold to begin to grow.  Even though you have lived in a home for years always be conscious of your surroundings.  Changes in your area can have an effect on your property.

IICRC, Water Technician Class

4/28/2017 (Permalink)

Myself and a coworker recently had to opportunity to go attend a water training class in on one of our sister franchises here in the state.  This was a three day class that focused on getting us informed on the proper drying processes for water damaged facilities.  I did not have a background in this industry prior to coming on board with them, so the class was very interesting and educational.  I feel that after the class I have a great understanding of the drying processes.  I also understand now why timing is such an important factor in getting the job started and not letting the effects of wet material continue to sit unaddressed for any length of time.   This was a great opportunity and has allowed me to be able to grow as an associate and be better able to educate customers on the "WHY" behind what we do.  

Managers Meeting

4/28/2017 (Permalink)

There was a managers meeting held recently that I had the privilege to attend with a co-manager from another office.  The day was full of presentations from some very good speakers.    There were seven different speakers that spent a great deal of time developing and honing in on our management and leadership skills and abilities.  Being in management for over sixteen years now, I have been to several meetings like these and will have to say this was a solid presentation, very energetic and informative.  Once you attend several of these type of meetings, sometimes we may take mindset that it’s just another “rally the troops”, or “here we go again with changes” type of meeting.  And that may be the case at times, but I have learned over the years that anytime you attend one of these, approach it with an open and willing mind.  We were given one mouth and two ears for a reason, if you’ll just simply listen to the speakers, really digest what they are saying, you will get something out of any meeting you attend.

 

Fire Damage

4/28/2017 (Permalink)

When smoke and flames consume a residence, trying to pick up the pieces and return to a normal life may seem impossible.   Fire damage restoration is an important first step in the process of rebuilding the structure and making it a livable space once again. The process of remediation after this kind of loss is time-sensitive and involves a number of steps. Finding a professional organization to perform this process can lessen stress, on the body and mind as well as financially, and help property owners return to the home that they love. A professional fire damage restoration team follows a number of steps in achieving the goal of returning the affected property to its former state. Proper cleaning of the structure itself, proper cleaning of your contents as well as properly cleaning your air conditioning unit will ensure that your home will be smoke free and you can get back to normal.

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